Shipping policy

• RTS (ready to ship) items ship within 1-5 days.
• All other items (not listed in the RTS section) are made to order and will process and ship within 
30 DAYS from your order date.

ALL SALES ARE FINAL — ANY ISSUES MUST BE REPORTED WITHIN 3 DAYS FROM DELIVERY DATE — ANY CLAIMS MADE AFTER 3 DAYS WILL NOT HOLD VALIDITY. PLEASE OPEN AND INSPECT ALL ITEMS UPON ARRIVAL.  You will receive a tracking number once your item has shipped. We are not responsible for any mail carrier delays. Once an order has shipped, we are no longer responsible. If you need an item by a certain date, please be sure you have communicated that with Sims Southern Customs, LLC. and that terms have been agreed upon by both parties. We are not responsible for any damages that may occur during shipping. Sims Southern Customs, LLC. is also not responsible for any mishandling or misuse of products received by our customs or customers of resellers. It is the resellers duty to be sure their customers understand how to handle and care for products made by Sims Southern Customs, LLC. By clicking the Terms & Conditions checkbox at checkout, you have agreed to any and all terms, policies and statements made on this website. Sims Southern Customs, LLC. will not be held responsible for any information a customer did not read when purchasing.